“Excuse me,” the woman said sharply, without much politeness. “You’re sitting in my seat.”
The boarding process for the Dallas to New York flight had just begun when a palpable tension filled the narrow jetway. Naomi Carter, a 32-year-old marketing executive, was making her way down the confined passageway, her carry-on bag resting over her shoulder. She had selected a window seat near the front – 12A – because … Read more